Ambush Security are very excited to officially announce to all our valued customers, that as of the 1st July 2015 we will be merging our control room with the ONWATCH A1 graded control room. By doing so, we will be able to provide first class service to all our existing and new clients.
So how does this benefit you? A1 grading is the highest rating achievable for security and backup services and with having a second location in Melbourne, now allowing for complete site backup, giving you, our valued clients the peace of mind knowing that you are completely safeguarded against any possible unforeseen circumstance in the future.
Secondly, this scale has now also provided us the added advantage of offering a greater number of control room operators on standby to answer all calls quickly and efficiently.
As these updates are completely back of house, there are no changes required by you, our valued clients, nor is there any disruption to your services provided by us. The only change you will see is with our invoicing which will now be a co-branded invoice as we utilise the new billing platform of ONWATCH, which will enable us to reduce our back office overheads, saving valuable time which we will devote to customer service.
This now also allows us, in our 29th year and despite the continual economic pressures, to lock in our pricing for another 12 months.
We would like to take this opportunity to say a heartfelt thank you to all our clients, new and old, for your continued support now and into the future and are excited to be sharing our new journey with you all.